Refund Policy

30-day money-back guarantee

We offer a 30-day money-back guarantee on Inkvoice Cloud. If you are not satisfied with Inkvoice Cloud for any reason, contact us at support@inkvoice.app within 30 days of a payment and we will refund that payment in full. This applies to both monthly and annual subscriptions.

How to request a refund

Email support@inkvoice.app from the email address on your account within 30 days of the payment you would like refunded. We will issue the refund to your original payment method. Refunds are processed through Paddle, our payment provider and Merchant of Record.

Merchant of record

Paid Inkvoice Cloud plans are sold through Paddle.com Market Limited ("Paddle"), our authorised reseller and Merchant of Record. Paddle appears as the seller on your receipt and as the merchant on your card statement, and administers refunds on our behalf in line with this policy and Paddle's refund policy.

Cancelling your subscription

You can cancel your subscription at any time from your account settings. Cancellation stops future renewals and takes effect at the end of your current billing period. You keep access to paid features until then.

Free plan

The Inkvoice Cloud free plan is provided at no charge, so there is nothing to refund.

Your statutory rights

This policy is in addition to, and does not limit, any mandatory consumer rights you may have under the law of your country of residence, including any statutory right of withdrawal.

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